Terms and Conditions

The terms and conditions (T&C) described below constitute an electronic contract, enforcable as per provisions of the Information technology act, 2000 and rules made thereunder, as amended from time to time. Please note that the T&C will not require any signature for acceptance and enforceability. We encourage our esteemed customers to read these terms fully before purchasing any products from our website.

Offer and acceptance:

The customer agrees to these T&C by accessing tis website. All commercial/contractual terms are offered by and agreed to between customers and Prime India group alone.
Prime India group may include additional or conflicting terms and conditions of sale in the organic fruits listing in the Agro farms description as made available on the website. If there is any conflict between the T&C and the additional terms of sale, the additional terms of sale shall take precedence to the extent of such conflict and in relation to that sale.

Prime India group at any time may modify the Terms and Conditions for use of the website without any prior notification to the customers. If a customer does not agree with the T&C he/she is advised not to buy or attempt to by any product listen on our website. However, if the customer continuous to use the service he/she shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this website.

Limitations:

Services associated with the website would be available to only select geographies in India Contract Act, 1872 as detailed in the privacy policy are not eligible to use the websites. Prime India group shall not held directly or indirectly liable for any damages arising from the customer’s or any 3rd party’s misuse or violation of the Terms & Conditions of the Prime India group site, and any other related policies associated with the website.

Prime India group does not implicitly or explicitly endorse or advertise the products and associated brands on the website. Reference on this website to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to the customer and do not in any way constitute or imply to be Prime India group endorsement, sponsorship or recommended of the third party, information, products or services.

Intellectual Property Rights (IPR):

Prime India group expressly reserves all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this website. Access to this website does not confer and shall not be considered as conferring upon anyone any license under any of Prime India group or any third party’s intellectual property rights.

Apart from the brands / intellectual Property Rights (IPR) owned by FIO, all the other trademarks/ brands displayed on the website are the property of their respective brand owners and displayed on the

website are the property of their respective brand owners and displayed on the website with prior consent by Prime India group.
Prime India group hereby allows the customer to only access the website for personal use and not to download or modify any portion of it. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of Prime India group.
All reviews, comments, feedback, postcards, suggestions, ideas and other submissions disclosed, submitted or offered to the website on or by this site or otherwise disclosed, submitted or offered in connection with the use of this website shall be and remain the property of Prime India group. Such disclosure, submission or offer of any Feedback on the website shall continue an assingment to Prime India group of all worldwide rights, tiles and interests in all copyrights and other intellectual properties in the feedback by the users.

Warranty:

With respect to the sale of product by Prime India group to the customer, Prime India group hereby represents and warrants to the customer that:

  • Prime India group has the right to sell the products to the customer through the website;
  • Customer shall have and enjoy quiet possession of the products on completion of sale;
  • Products shall be free from any charge or encumbrance in favor of third party;
  • Customer shall be entitled to all the warranties and other collaterals applicable to the product or as generally made available by the farmers or farms of the product.
  • Prime India group has made every effort to display the products that appear on the website as accurately as possible. However, any deviance in appearance in actual product cannot be held against Prime India group.

The customer hereby represents and warrants to Prime India group:

  • That the customer is accessing the website and transacting at his/her sole risk and is using his/her best informed and prudent judgement before entering into any transaction through website.
  • Customer will use the website for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the website.
  • Customer will provide authentic and true information in all instances where such information is requested by Prime India group. Prime India group reserves the right to confirm and validate the information and other details provided by the customer at any point of time.
  • If upon confirmation the customer’s details are found not to be true (wholly or partly), Prime India group has the right in its sole discretion to reject the registration and debar such customer from accessing the website without prior intimation whatsoever.
  • The address at which delivery of the product ordered by the customer is to be made will be correct and proper in all respects. Customers is completely responsible and liable for the correctness of delivery address details in this regard.
  • That before placing an order customer will check the product description carefully. By placing an order for a product he/she agrees to be bound by the conditions of sale included in the item’s description.

Pricing information:

All the products listed in the website will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of delivery. All prices are inclusive of GST unless stated otherwise.

Delivery of the product:

Prime India group currently offers two modes of delivery for purchases made on primeindiagroup.com Home delivery:
Please note that for all home deliveries, Prime India group will not charge a delivery fee in Kakinada.
Other than Kakinada their will the delivery charge which will be included in the billed amount at the time of checkout, while placing the order online.

Tentative time for delivery:

The typical time that is required to process order is 24 hours from receiving the order online. Please note all items will be shipped with an invoice mentioning the price. There is no guaranteed dispatch time and any information about the dispatch time is estimate only and should not be relied upon as such. Therefore, time is not the essence of the bi-partite contract between the customer and Prime India group for purchase and sale of product through the website.
If you believe that the products you ordered are not in good condition, or if the packaging is tampering with or damaged, please refuse to take the delivery of the package. In case you find an issue with the product after accepting delivery, you may return the said product and seek recourse as per the terms of refund policy.
Prime India group will make its best efforts to service all customer orders accurately and on time. However, if in certain pressing situations, we are unable to fulfill an order we will recompense the customer for the delay or the non-delivery of the orders.

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